Hi, in the last days and weeks I had multiple connection issues. Yesterday I was trying to visit the "my account" page to transfer credits to my wallet, but I kept receiving the error "Error 503: Service Unavailable. No server is available to handle this request", so I couldn't start a show. Moreover, a few days ago a show with a model stopped prematurely, which has now happened for the third time. First the video feed went black, then the show ended abruptly although the credits sufficed for further 20min. Other users mentioned they had similar issues. Those issues must be on the server side, cause I had an excellent internet connection and other websites worked perfectly well. I also cleared my cookies and cache before I logged everytime. Lately these server errors have been getting frequent, so it is a bit annoying and I hope it can be fixed soon. Quote

Hello,
Thank you for taking the time to contact us. We appreciate you reaching out to express your concerns. We definitely want to work on resolving this issue to ensure you have a better experience on the site. We will be reaching out to you to gather some more information shortly so please keep a look out for our email.
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
R.N. Quote